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Cookies Policy

Last Updated:

1. Introduction

This Cookies Policy explains how Expertservices ("we," "us," or "our") uses cookies and similar technologies when you visit our website (the "Site"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

Please read this Cookies Policy carefully. By using our Site, you are agreeing to our use of cookies in accordance with this Cookies Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or not use our Site.

2. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, Expertservices) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (such as advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

3. Why Do We Use Cookies?

We use cookies for several reasons. Some cookies are required for technical reasons in order for our Site to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Site. Third parties serve cookies through our Site for advertising, analytics, and other purposes. This is described in more detail below.

4. Types of Cookies We Use

The specific types of cookies served through our Site and the purposes they perform are described below:

Essential Cookies:

These cookies are strictly necessary to provide you with services available through our Site and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the Site, you cannot refuse them without impacting how our Site functions.

  • Session cookies: These cookies allow our Site to link your actions during a browser session. They expire when you close your browser.
  • Authentication cookies: These cookies help identify you when you log into our Site.
  • Security cookies: These cookies help protect our Site from malicious activity and fraud attempts.

Functional Cookies:

These cookies allow us to remember choices you make when you use our Site, such as remembering your language preferences or your login details. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site.

Analytics and Performance Cookies:

These cookies collect information about how visitors use our Site, including which pages visitors go to most often and if they receive error messages from certain pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and anonymous. We only use these cookies to improve how our Site works.

Targeting and Advertising Cookies:

These cookies record your visit to our Site, the pages you have visited, and the links you have followed. We use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

5. Third-Party Cookies

Our Site uses cookies from the following third parties:

  • Google Analytics: We use Google Analytics to analyze user activity and improve our Site. Google Analytics may set cookies that store anonymized information about how you use our Site. For more information about how Google Analytics processes your data, please visit Google's Privacy Policy.
  • Payment processors: Our payment processors may use cookies when you make purchases through our Site. These cookies help secure transactions and process payments.

6. How to Control Cookies

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can impact your user experience and parts of our Site may no longer be fully accessible.

Browser Controls:

Most browsers allow you to control cookies through their settings preferences. For more information about how to delete or block cookies, please visit your browser's help section:

  • Google Chrome: https://support.google.com/chrome/answer/95647
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
  • Safari: https://support.apple.com/en-nz/guide/safari/sfri11471/mac
  • Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge

Cookie Management Tools:

You can also opt-out of certain cookies through the cookie consent banner that appears when you first visit our Site. This banner allows you to select which categories of cookies you accept or reject.

Do Not Track Signals:

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our Site does not currently respond to "Do Not Track" signals.

7. What Happens If You Block Cookies?

If you block or delete cookies, not all of the tracking described in this policy will stop. If you block all cookies, you may not be able to use all the features of our Site, including some or all of the interactive features and some pages may not display properly.

8. Other Tracking Technologies

In addition to cookies, we may use other similar technologies on our Site, such as:

  • Web beacons: Clear images (also known as "tracking pixels") that are used to track user behavior and deliver targeted advertising on our Site.
  • Local storage: Browser web storage that allows us to store data locally on your device.

9. Changes to Our Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the cookies and technologies we use or for other operational, legal, or regulatory reasons. Please revisit this Cookies Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookies Policy indicates when it was last updated.

10. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us:

  • By email: [email protected]
  • By phone: +64 9 360 1238
  • By mail: 35 Crummer Road, Grey Lynn, Auckland 1021, New Zealand
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